Strategic Data Governance on Organizational Resilience: The Mediating Role of Digital Capability
Keywords:
Strategic Data Governance; Digital Capability; Organizational Resilience; Digital Transformation; Dynamic Capabilities.Abstract
Purpose This study examines the relationship between strategic data governance, digital capability, and organizational resilience through a systematic review of contemporary literature. The study addresses the growing need to understand how organizations can strengthen resilience in increasingly complex and data-intensive environments and seeks to identify the role of digital capability as a mediating mechanism linking governance practices and resilience outcomes.
Methods This research employed a Systematic Literature Review (SLR) approach following the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) framework. A total of 47 peer-reviewed journal articles published between 2022 and 2026 were selected based on predefined inclusion and exclusion criteria. The collected studies were analyzed through descriptive, thematic, and content synthesis techniques to identify dominant research patterns, theoretical perspectives, antecedents, mediators, and outcomes associated with strategic data governance, digital capability, and organizational resilience.
Findings The review reveals that strategic data governance functions as a foundational organizational mechanism that enhances the effectiveness of data-driven decision-making, digital transformation initiatives, and information resource management. Digital capability emerged as the most significant mediating factor connecting governance practices with resilience development. The synthesis further indicates that organizational resilience is strengthened through complementary mechanisms including strategic flexibility, organizational learning, innovation, agility, leadership capability, and dynamic capability development. Based on these findings, an integrated Governance–Capability–Resilience Framework is proposed to explain how governance structures and digital capabilities jointly support organizational adaptation and long-term sustainability.
Research Implications The study extends the dynamic capability and organizational resilience literature by providing a comprehensive framework that integrates governance, digital capability, and resilience into a unified perspective. The findings offer practical guidance for managers and policymakers seeking to enhance organizational preparedness and resilience in digital environments.
Downloads
References
Aghazadeh, H., Zandi, F., Amoozad Mahdiraji, H., & Sadraei, R. (2024). Digital transformation and SME internationalisation: Unravelling the moderated-mediation role of digital capabilities, digital resilience and digital maturity. Journal of Enterprise Information Management, *37*(5), 1499-1526. https://doi.org/10.1108/JEIM-02-2023-0092
Alshawabkeh, R. O., Abu Rumman, A. R., & Al-Abbadi, L. H. (2024). The nexus between digital collaboration, analytics capability and supply chain resilience of the food processing industry in Jordan. Cogent Business & Management, *11*(1), 2296608. https://doi.org/10.1080/23311975.2023.2296608
Alsmairat, M. A. (2023). Big data analytics capabilities, SC innovation, customer readiness, and digital SC performance: The mediation role of SC resilience. International Journal of Advanced Operations Management, *15*(1), 82-97. https://doi.org/10.1504/IJAOM.2023.129525
Bahrami, M., Shokouhyar, S., & Seifian, A. (2022). Big data analytics capability and supply chain performance: The mediating roles of supply chain resilience and innovation. Modern Supply Chain Research and Applications, *4*(1), 62-84. https://doi.org/10.1108/MSCRA-11-2021-0021
Bahyan, H., Ajmal, M. M., & Saber, H. (2025). Going resilient with digital transformation, human capabilities and innovation readiness: Empirical evidence from the energy sector. Benchmarking: An International Journal, *32*(5), 1522-1540. https://doi.org/10.1108/BIJ-10-2023-0699
Basit, A., Wang, L., Javed, A., Shoaib, M., & Aslam, M. U. (2025). Impact of digital technologies on manufacturing firm resilience during COVID-19 pandemic: A PLS-SEM and artificial neural network analysis. Journal of Manufacturing Technology Management, *36*(2), 358-384. https://doi.org/10.1108/JMTM-08-2024-0421
Bhatti, S. H., Sumbal, M. S., Ahmed, A., & Golgeci, I. (2025). Digital strategy for firm performance-mediating role of digital platform capabilities and digital culture in manufacturing SMEs. Technology Analysis & Strategic Management, *37*(11), 2068-2082. https://doi.org/10.1080/09537325.2024.2339379
Chen, C., Pan, J., Liu, S., & Feng, T. (2023). Impact of digital capability on firm resilience: The moderating role of coopetition behavior. Business Process Management Journal, *29*(7), 2167-2190. https://doi.org/10.1108/BPMJ-02-2023-0095
Ciasullo, M. V., Montera, R., & Douglas, A. (2022). Building SMEs' resilience in times of uncertainty: The role of big data analytics capability and co-innovation. Transforming Government: People, Process and Policy, *16*(2), 203-217. https://doi.org/10.1108/TG-07-2021-0120
Cui, J. (2025). The impact of absorptive capacity, organizational creativity, organizational agility, and organizational resilience on organizational performance: Mediating role of digital transformation. Organizational Creativity, Organizational Agility, and Organizational Resilience on Organizational Performance: Mediating Role of Digital Transformation (January 05, 2025). https://dx.doi.org/10.2139/ssrn.5083189
Efawati, Y., Rachman, A., Andriani, R., & Veranita, M. (2025). Digital transformation and organizational resilience: The mediating role of digital literacy. International Journal Administration, Business & Organization, *6*(3), 457-471. https://doi.org/10.61242/ijabo.25.684
Fantazy, K., & Tipu, S. A. A. (2024). Linking big data analytics capability and sustainable supply chain performance: Mediating role of knowledge development. Management Research Review, *47*(4), 512-536. https://doi.org/10.1108/MRR-01-2023-0018
Garmaki, M., Gharib, R. K., & Boughzala, I. (2023). Big data analytics capability and contribution to firm performance: The mediating effect of organizational learning on firm performance. Journal of Enterprise Information Management, *36*(5), 1161-1184. https://doi.org/10.1108/JEIM-06-2021-0247
Goraya, M. A. S., Yaqub, M. Z., Khan, M. A., Akram, M. S., & Alofaysan, H. (2026). Transforming performance: How agility, response, resilience and support shape success in digital strategies. Information Technology & People, *39*(1), 325-353. https://doi.org/10.1108/ITP-05-2024-0592
Guan, F., Tienan, W., & Tang, L. (2023). Organizational resilience under COVID-19: The role of digital technology in R&D investment and performance. Industrial Management & Data Systems, *123*(1), 41-63. https://doi.org/10.1108/IMDS-04-2022-0220
Guo, J., Lin, J., & Luo, X. (2026). Enhancing organizational resilience through big data analytics capability: The mediating role of strategic flexibility. Information Technology & People, *39*(3), 1557-1595. https://doi.org/10.1108/ITP-06-2024-0786
He, Z., Huang, H., Choi, H., & Bilgihan, A. (2023). Building organizational resilience with digital transformation. Journal of Service Management, *34*(1), 147-171. https://doi.org/10.1108/JOSM-06-2021-0216
Jum'a, L., Zimon, D., & Madzik, P. (2024). Impact of big data technological and personal capabilities on sustainable performance on Jordanian manufacturing companies: The mediating role of innovation. Journal of Enterprise Information Management, *37*(2), 329-354. https://doi.org/10.1108/JEIM-09-2022-0323
Keskin, H., Tatoglu, E., Akgün, A. E., & Balak, D. (2026). Unveiling the nexus of organizational intelligence, resilience capacity and financial performance. Management Decision, *64*(5), 1908-1939. https://doi.org/10.1108/MD-12-2023-2284
Khaw, T. Y., & Teoh, A. P. (2023). The influence of big data analytics technological capabilities and strategic agility on performance of private higher education institutions. Journal of Applied Research in Higher Education, *15*(5), 1587-1599. https://doi.org/10.1108/JARHE-07-2022-0220
Kumar, R. R., & Raj, A. (2025). Big data adoption and performance: Mediating mechanisms of innovation, supply chain integration and resilience. Supply Chain Management: An International Journal, *30*(1), 67-85. https://doi.org/10.1108/SCM-03-2024-0186
Lathabhavan, R., & Kuppusamy, T. (2024). Examining the role of digital leadership and organisational resilience on the performance of SMEs during the COVID-19 pandemic. International Journal of Productivity and Performance Management, *73*(8), 2365-2384. https://doi.org/10.1108/IJPPM-02-2023-0069
Li, X., & Lin, H. (2024). How to leverage flexibility-oriented HRM systems to build organizational resilience in the digital era: The mediating role of intellectual capital. Journal of Intellectual Capital, *25*(1), 1-22. https://doi.org/10.1108/JIC-03-2023-0038
Li, X., Li, X., & Ding, S. (2025). Digital transformation and innovation ambidexterity: Perspectives on accumulation and resilience effects. European Journal of Innovation Management, *28*(4), 1601-1624. https://doi.org/10.1108/EJIM-07-2023-0526
Lin, J., Wu, S., & Luo, X. (2025). How does big data analytics capability affect firm performance? Unveiling the role of organisational resilience and environmental dynamism. European Journal of Information Systems, *34*(3), 502-528. https://doi.org/10.1080/0960085X.2024.2375262
Liu, R., Long, J., & Liu, L. (2023). Seeking the resilience of service firms: A strategic learning process based on digital platform capability. Journal of Services Marketing, *37*(3), 371-391. https://doi.org/10.1108/JSM-04-2022-0124
Liu, Y., Guo, M., Han, Z., Gavurova, B., Bresciani, S., & Wang, T. (2024). Effects of digital orientation on organizational resilience: A dynamic capabilities perspective. Journal of Manufacturing Technology Management, *35*(2), 268-290. https://doi.org/10.1108/JMTM-06-2023-0224
Liu, Z., & Wang, N. (2026). The effects of emerging digital technologies on construction project resilience: The mediating role of relational governance. Building Research & Information, *54*(1), 118-134. https://doi.org/10.1080/09613218.2025.2482961
Mishra, R., Singh, R. K., & Song, M. (2025). Managing tensions in resilience development: A paradox theory perspective on the role of digital transformation. Journal of Enterprise Information Management, *38*(1), 127-151. https://doi.org/10.1108/JEIM-08-2022-0271
Mohammad Mahmoud Hammouri, G., Mohammad Aljawarneh, N., Ahmad Faleh Alazzam, F., Abdel Kader Alomari, K., & Abu Huson, Y. (2026). Cybersecurity spending and IT capability development: The mediating role of IT governance effectiveness. EDPACS, *71*(5), 82-92. https://doi.org/10.1080/07366981.2025.2564773
Mousa, S., & Bouraoui, T. (2025). Staging digital capability activation for innovation resilience: A dynamic capability perspective on sequencing AI, big data, IoT and blockchain. International Journal of Organizational Analysis, 1-25. https://doi.org/10.1108/IJOA-07-2025-5797
Nakandala, D., Yang, R., Lau, H., & Weerabahu, S. (2023). Industry 4.0 technology capabilities, resilience and incremental innovation in Australian manufacturing firms: A serial mediation model. Supply Chain Management: An International Journal, *28*(4), 760-772. https://doi.org/10.1108/SCM-08-2022-0325
Nkomo, L., & Kalisz, D. (2023). Establishing organisational resilience through developing a strategic framework for digital transformation. Digital Transformation and Society, *2*(4), 403-426. https://doi.org/10.1108/DTS-11-2022-0059
Ooi, S. K., Balasundaram, U., & Amran, A. (2026). Leveraging big data analytics capability for firm performance: The moderating role of data governance. Business Process Management Journal, 1-24. https://doi.org/10.1108/BPMJ-07-2025-1164
Őri, D., Szabó, I., Kő, A., & Kovács, T. (2024). Digitalizing in crisis: The role of organizational resilience in SMEs' digitalization. Journal of Enterprise Information Management, *37*(4), 1185-1205. https://doi.org/10.1108/JEIM-03-2023-0141
Saputra, N., Sasanti, N., Alamsjah, F., & Sadeli, F. (2022). Strategic role of digital capability on business agility during COVID-19 era. Procedia Computer Science, *197*, 326-335. https://doi.org/10.1016/j.procs.2021.12.147
Setiawan, B., Pamungkas, B., Mekaniwati, A., & Kusuma, P. M. (2025). The strategic role of digital transformation, dynamic and agile capabilities for the performance of micro, small, and medium enterprises (MSMEs). The Bottom Line. https://doi.org/10.1108/BL-08-2024-0120
Shatila, K. (2025). Artificial intelligence and organizational resilience: The mediating role of agility, innovation, and digital leadership. Strategy & Leadership, 1-25. https://doi.org/10.1108/SL-08-2025-0275
Sihag, P., & Dhoopar, A. (2023). Organizational resilience and employee performance: The mediation of perceived organizational support in the Indian HEIs. International Journal of Productivity and Performance Management, *72*(9), 2674-2696. https://doi.org/10.1108/IJPPM-07-2021-0387
Trieu, H. D., Nguyen, P. V., Tran, K. T., Vrontis, D., & Ahmed, Z. (2024). Organisational resilience, ambidexterity and performance: The roles of information technology competencies, digital transformation policies and paradoxical leadership. International Journal of Organizational Analysis, *32*(7), 1302-1321. https://doi.org/10.1108/IJOA-05-2023-3750
Van Hoang, D., Thi Hien, N., Van Thang, H., Nguyen Truc Phuong, P., & Thi-Thuy Duong, T. (2025). Digital capabilities and sustainable competitive advantages: The case of emerging market manufacturing SMEs. Sage Open, *15*(2), 21582440251329967. https://doi.org/10.1177/21582440251329967
Veiga, P. M., Ferreira, J. J., Zhang, J. Z., & Liu, Y. (2025). Exploring the connections: Ambidexterity, digital capabilities, resilience, and behavioral innovation. Journal of Computer Information Systems, *65*(4), 415-427. https://doi.org/10.1080/08874417.2023.2297031
Wang, K., Pellegrini, M. M., Xue, K., Wang, C., & Peng, M. (2024). Digital resilience in the internationalization of small and medium companies: How does it work? Journal of Enterprise Information Management, *37*(5), 1458-1478. https://doi.org/10.1108/JEIM-02-2023-0100
Xia, Q., Xie, Y., Hu, S., & Song, J. (2024). Exploring how entrepreneurial orientation improve firm resilience in digital era: Findings from sequential mediation and FsQCA. European Journal of Innovation Management, *27*(1), 96-122. https://doi.org/10.1108/EJIM-12-2021-0593
YahiaMarzouk, Y., & Jin, J. (2023). An integrative framework for building organizational resilience through environmental scanning: A view of organizational information processing theory. Management Research Review, *46*(7), 1016-1042. https://doi.org/10.1108/MRR-11-2021-0790
Yang, Z., Dong, M., Guo, H., & Peng, W. (2025). Empowering resilience through digital transformation intentions: Synergizing knowledge sharing and transformational leadership amid COVID-19. Journal of Organizational Change Management, *38*(1), 59-81. https://doi.org/10.1108/JOCM-07-2023-0303
Zahari, A. I., Mohamed, N., Said, J., & Yusof, F. (2022). Assessing the mediating effect of leadership capabilities on the relationship between organisational resilience and organisational performance. International Journal of Social Economics, *49*(2), 280-295. https://doi.org/10.1108/IJSE-06-2021-0358


















