The Effect of People and Processes on Customer Satisfaction at PT Sinar Rejeki Lembang. Prosperia: Journal of Economic Development, Accounting, and Global Markets, [S. l.], v. 1, n. 3, p. 61–71, 2026. DOI: 10.65310/10080651. Disponível em: https://sovereignresearch.org/prosperia/article/view/193. Acesso em: 13 aug. 2026.